They advertised a car online for $18,995 and I drove two hours to have a look. Found the car, but apparently it first needed to be serviced (front windscreen replacement). Fine, had a quick drive around and so far so good. Then, we got talking about the price: 'Oooh, well, no that price is if you trade in a car and if you finance through us'. Instead, the actual price of this particular vehicle was well over $22k. I pointed out the price they quoted online, on their own website, but 'oh no, I misunderstood', which apparently happened frequently because I ... Read More

Full review text opened.

DealerRater - May 1, 2026

They advertised a car online for $18,995 and I drove two hours to have a look. Found the car, but apparently it first needed to be serviced (front windscreen replacement). Fine, had a quick drive around and so far so good. Then, we got talking about the price: 'Oooh, well, no that price is if you trade in a car and if you finance through us'. Instead, the actual price of this particular vehicle was well over $22k. I pointed out the price they quoted online, on their own website, but 'oh no, I misunderstood', which apparently happened frequently because I was not the first. I then pointed out that if I'm not the first it's basically false or misleading advertising or at the least exceedingly unclear. 'Oh, well, that's a different department, I'm only in sales..' Afterwards I got ghosted--nobody returned my calls and did not live up to any of the promises they made (such as mailing, text or calling me about and with info and an actual Out-of-the-Door price). Don't waste your time with this dealership--this review and many bad reviews here and elsewhere should dissuade you from wasting your time with them, no matter how good of a deal they seem to want to make; they will try and screw you over.

Read at DealerRater

I bought a car from here after 2 days the check engine light came on I reach out to them to have it resolved an no one show any from of interest an it’s been two weeks now an the car still not fixed

Read at DealerRater

I went there for my radio replacement they had me done in less than a half hour. They are very good technicians.

Read at DealerRater

I came from Connecticut and worked with Shania and Pham at south shore Mitsubishi. They did and amazing job . They helped me selected a luxury suv. Glc 300 to be exact. I felt comfortable during the whole process. Shania and khan made sure that I hit exactly what I wanted , great numbers and rate. They even returned my rental at enterprise for . 10 out of 10 service. Ask for Shania

Read at DealerRater

Victor and Christina were great and they got me a great deal on an a220 . from the beginning they both were straight forward and answered all my questions and the staff were super nice shout out to them and in the future i will come back to get another car

Read at DealerRater

Shania and khan at south shore Mitsubishi did an amazing job . Shania went above and beyond . Nico did great with the number also . If you are looking for a professional experience ask for Shania

Read at DealerRater

I purchased a 2021 Toyota RAV4 from South Shore Mitsubishi on August 27, 2024, and paid a $675 DMV registration fee. I was told I’d be reimbursed the difference within 60–90 days after receiving my registration. That deadline has long passed, and I have yet to receive anything. On top of that, the dealership completely dropped the ball with my registration. I was forced to drive with expired temporary plates for a period of time while they failed to get their act together — putting me at risk of tickets and legal issues through no fault of my own (mind you I was 9 months pregnant ... Read More

Full review text opened.

DealerRater - May 21, 2025

I purchased a 2021 Toyota RAV4 from South Shore Mitsubishi on August 27, 2024, and paid a $675 DMV registration fee. I was told I’d be reimbursed the difference within 60–90 days after receiving my registration. That deadline has long passed, and I have yet to receive anything. On top of that, the dealership completely dropped the ball with my registration. I was forced to drive with expired temporary plates for a period of time while they failed to get their act together — putting me at risk of tickets and legal issues through no fault of my own (mind you I was 9 months pregnant and due at any moment- in fact had the baby and still had expired plates). To make matters worse, General Manager Oliver Elihu has ignored every one of my phone calls and emails. I’ve reached out numerous times, and he refuses to respond or provide any answers. The issues don’t stop with management — the entire staff, from the receptionist to the sales team, has been rude, unprofessional, and dishonest throughout the process. They lie without hesitation and clearly don’t care about customer service once they’ve closed the deal. If you want to be treated with respect, receive honest information, or get what you paid for, avoid South Shore Mitsubishi at all costs. WISH I COULD GIVE 0 STARS !

Read at DealerRater

Hey I was a returning customer to this dealership and I was really satisfied with my experience last time I cam here. This time was no different . Robert was my sales person and he was really cool and really honest and helpful to me and my family. I recommend Robert to my friends who are in the market. KHAN and Niko were the managers that I worked with worked hard to get me a deal I couldn't refuse. Very happy with my experience

Read at DealerRater

Today I traveled with family to see a vehicle in New York. My sales person was Robert and though it wasnt the quickest experience or purchase the customer service was exceptional. Robert is a true professional and made sure I was comfortable with the car before anything . He wasn't too pushy and he was very knowledgeable about the vehicle I was interested in. I recommend this dealer if you are in the market for a vehicle.

Read at DealerRater

Alex was an amazing salesman. I lost my car and I needed a new one and here came Alex to the rescue at south shore Mitsubishi. The process was fast and easy and I couldn’t be happier with my new X5 thank you to Christina as well for explaining everything to me very well I appreciate everyone’s hard work. Thank you South Shore

Read at DealerRater